Better Thinking

Find The Time, Finally Take Action

Is our problem finding the time?  Or finally, take action? In the last post, I told you about my laptop trials and tribulations.  Update:  it took sixteen days to be reconnected to the Borg finally.  Thank you to all of you who wrote in or called me with your thoughts and words of advice. I […]

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Simple Processes: A Real Life Example

You have heard us say several times now that there are three pillars which every single company needs to survive and thrive in the next two decades.  Make love to your customers, Have simple, efficient processes, and Be a fine upstanding community citizen.  Today, we want to highlight how NOT having simple processes can destroy

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The Real Utility of Social Media

Over the last year or so, I seem to have stumbled into several pissing contests over the real and imagined virtues of social media. (And after such a hyperbolic statement, I fully acknowledge many of you are running immediately with looks of astonishment plastered on your faces to check my bio picture to determine just

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