Gimme Some Loving?
Charlene Norman
August 31, 2020
Have you ever listened to any Spencer Davis Group music? (They were a UK band formed in 1963 and lasted about six years.) One of
Do You FUSS over your Customers?
Charlene Norman
June 24, 2019
In the last post, I introduced you to my friend with the golden voice. He also has a golden pen. And it turns out he
Simple Processes: A Real Life Example
Charlene Norman
December 10, 2018
You have heard us say several times now that there are three pillars which every single company needs to survive and thrive in the next
Effective Selling Part 1: Three Key Things You Need To Know
Charlene Norman
May 23, 2018
This is the first in a series where we take a look at the process of selling from several different points of view, and intersperse
Customers: The Thing Businesses Can’t Live Without
Charlene Norman
March 28, 2018
This post was originally one of the bi-weekly newsletters we send out to our ever-growing list of people who are interested in useful and informative